Terms of Service

Last updated: December 17, 2024

1. Agreement to Terms

By accessing or using The Mirror Within platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. We reserve the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Description of Service

The Mirror Within provides:

  • Psychological assessment questionnaires
  • AI-powered analysis and insights
  • Personalized reports and recommendations
  • Progress tracking and journey tools
  • Educational content about psychology and personal development

Important: Our Service is for informational and self-improvement purposes only. It is not a substitute for professional psychological or medical advice, diagnosis, or treatment.

3. Eligibility

To use our Service, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete information during registration

4. User Account

Account Creation

You may need to create an account to access certain features. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Account Termination

We may suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.

5. Payment and Refunds

Pricing

Our Service offers both free and paid tiers:

  • Free Tier: Basic assessment and report
  • Basic Tier ($19): Enhanced analysis and insights
  • Detailed Tier ($39): Comprehensive report with all features

Payment Processing

Payments are processed securely through Polar. By making a purchase, you agree to Polar's terms and conditions.

Refund Policy

We offer a 7-day satisfaction guarantee. If you're not satisfied with your report, contact us within 7 days of purchase for a full refund.

6. Intellectual Property

Our Content

All content on the Service, including text, graphics, logos, and software, is owned by or licensed to The Mirror Within and is protected by intellectual property laws.

Your Content

You retain ownership of your assessment responses and personal data. By using our Service, you grant us a license to use this information to provide and improve our services.

Restrictions

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our Service for commercial purposes without authorization
  • Reverse engineer or attempt to extract source code
  • Remove or alter any proprietary notices

7. Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose
  • Provide false or misleading information
  • Impersonate another person or entity
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access
  • Upload malicious code or viruses
  • Harass, abuse, or harm other users
  • Collect or harvest user data without permission
  • Use automated systems or bots
  • Violate any applicable laws or regulations

8. Medical Disclaimer

IMPORTANT NOTICE:

  • The Mirror Within is NOT a substitute for professional psychological or medical care
  • Our assessments and reports are for educational and self-improvement purposes only
  • We do NOT diagnose, treat, or cure any mental health conditions
  • If you are experiencing a mental health crisis, please seek immediate professional help
  • Always consult with qualified healthcare professionals for medical advice

Crisis Resources:

National Suicide Prevention Lifeline: 988

Crisis Text Line: Text HOME to 741741

International Association for Suicide Prevention: https://www.iasp.info/resources/Crisis_Centres/

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
  • WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE
  • WE ARE NOT LIABLE FOR ANY LOSSES RESULTING FROM YOUR USE OF THE SERVICE

10. Indemnification

You agree to indemnify, defend, and hold harmless The Mirror Within, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

12. Modifications to Service

We reserve the right to:

  • Modify or discontinue any part of the Service
  • Change pricing with 30 days notice
  • Update features and functionality
  • Impose limits on certain features

We are not liable for any modification, suspension, or discontinuation of the Service.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in [Your Jurisdiction].

14. Dispute Resolution

Informal Resolution

We prefer to resolve disputes informally. Please contact us at legal@themirrorwithin.com before initiating any formal proceedings.

Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and The Mirror Within regarding your use of the Service.

17. Contact Information

For questions about these Terms of Service, please contact us at:

The Mirror Within

Email: legal@themirrorwithin.com

Support: support@themirrorwithin.com

Address: [Your Business Address]